Forward Your Mail

General Questions

• How long does it take for my mail to be forwarded?
• What is Mail Forwarding?
• How long will my mail forwarding last?
• Does it cost money to forward my mail through Updater?
• I received a USPS confirmation letter at my old home but it doesn’t include my new address. Why is that?

Submitting Your Change of Address Form

• How will I know that Updater received my mail forwarding request?
• Where can I find my USPS confirmation number?
• What happens if I’m not getting my mail?
• What date should I select as my start date?
• How far in advance can I submit a mail forwarding request through Updater?
• How do I know which type of form to fill out?

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Filing a Change of Address Form for Someone Else

• I have others moving with me. How do I add their name for mail forwarding?
• Can I file a change of address form for someone who did not live at my old address?
• Can I file a change of address form for someone who is not moving with me?

Cancelling or Editing your Change of Address Form

• How do I edit or cancel my mail forwarding request?
• I received a email saying that my unit number was invalid. How can I edit this?