How do I contact customer service? Chandra September 14, 2018 17:34 Updated Follow Can't find the answer to your question? No problem - we're here to help! Just submit a ticket here and a member of Updater's fabulous Customer Experience team will be in touch shortly. Related articles How do I edit or cancel my mail forwarding request? Why can't I verify my identity via phone? What date should I select as my start date? Why do I have to call to complete the order? I can’t log into my account. Is there a way to reset my information?