How do I contact customer service? Chandra November 01, 2018 23:12 Updated Follow Can't find the answer to your question? No problem - we're here to help! Just submit a ticket here and a member of Updater's fabulous Customer Experience team will be in touch shortly. Related articles Why can't I verify my identity via phone? How do I edit or cancel my mail forwarding request? I can’t log into my account. Is there a way to reset my information? Why do I have to call to complete the order? What date should I select as my start date?