How do I contact customer service? Chandra August 03, 2020 20:07 Updated Follow Can't find the answer to your question? No problem - we're here to help! Just submit a ticket here and a member of Updater's fabulous Customer Experience team will be in touch shortly. Related articles Why can't I verify my identity via phone? How do I edit or cancel my mail forwarding request? Why do I have to call to complete the order? I can’t log into my account. Is there a way to reset my information? I never received my gift card for an exclusive Updater promotion. What should I do?