Logo Support Center
Login Sign in Submit a request
  1. Updater
  2. General

General

General Questions

  • I never received my gift card for an exclusive Updater promotion. What should I do?
  • What is Updater?
  • Why should I use Updater?
  • How do I contact customer service?

Who is able to use Updater?

  • I haven't been invited to Updater, can I still use it?
  • How do I score an invite to use Updater?
  • I have a someone else who is moving in with me. Can they use Updater as well?

Claiming Your Updater Invite

  • Why do you need my move date?
  • Can I still sign up if I don't know my new address?
  • When I try to reset my password, the site says I don’t have an account. Please help!

Account Information

  • How do I update my address on my Updater account?
  • I’m moving again. Can I still use Updater?
  • Can I edit my move date on my Updater account?
  • How do I skip over steps that I already completed?
  • Can I delete a move from my Updater account?
  • How do I cancel my Updater account?
Updater
  • About
    • About
    • Team
    • Jobs
    • Press
    • Blog
    • Contact Us
  • How It Works
    • For People Moving
    • For Businesses
      • Property Management
      • Brokerage, Mortage, and Title
      • Moving and Storage
      • Other
  • Resources
    • Find a Moving Company
    • Moving Tips and Advice
    • ReloTech™ Industry Insights
    • Moving Trends
  • Support
    • FAQs
    • Contact Support
  • © 2019 Updater
  • Privacy & Terms
  • Investor Resources