Login
FAQ: If you're moving FAQ: If you're a real estate brokerage partner FAQ: If you're a multifamily partner Login Submit a Request
  1. Updater
  2. General

General

General Questions

  • What is Updater?
  • Why should I use Updater?
  • How do I contact customer service?
  • How and when should I contact the leasing office?
  • How to translate Updater

Who is able to use Updater?

  • I haven't been invited to Updater, can I still use it?
  • How do I score an invite to use Updater?
  • I have a someone else who is moving in with me. Can they use Updater as well?

Account Information

  • How do I update my address on my Updater account?
  • I’m moving again. Can I still use Updater?
  • What to do if my address has changed
  • Can I edit my move date on my Updater account?
  • How to change your notification settings
  • How do I cancel my Updater account?

Claiming Your Updater Invite

  • Why do you need my move date?
  • When I try to reset my password, the site says I don’t have an account. Please help!

Completing Move-in tasks

  • How to view move-in costs and download a copy
  • How to obtain renter's insurance and upload proof of it
  • How to set up electricity and upload proof of services
  • How to set up gas and upload proof of services
  • How to set up water and upload proof of services
  • How to complete pet registration
See all 11 articles
Updater Wordmark
  • Services
    • Internet
    • Moving
    • Utilities
    • Forward your mail
    • Insurance
    • Packing supplies
  • For partners
    • Partnership
    • Multifamily
    • Residential real estate
    • Industry news
    • Client stories
    • Resources & research
  • Info
    • Careers
    • Contact us
    • Help center
  • Resources
    • Packing guides
    • Moving tips
    • Moving checklist
  • Download the App
      Updater, Inc. App Store
      Updater, Inc. App Google Play Store
      Updater, Inc. BBB Business Review
  • © 2022 Updater
  • Privacy & Terms
  • Investor Resources