Sorry to hear you are having difficulty logging into your Updater account! We've included some of the most common reasons as to why this would happen, however, please don't hesitate to reach out if you need further assistance.
- Make sure you're logging in here and entering the email address exactly as it is listed on your Updater account. You can double check your "Welcome to Updater" email (or other emails) to verify.
- Make sure you've actually finished claiming your Updater invite. If you don't remember completing the signup process, you'll want to locate your Updater invite and click the special link in that email to get started. Having trouble locating your invite? Simply reach out to us here and we'll help you out.