Book Your Moving Company

Finding a Moving Company

• What is a Value Score?
• How can I see a list of moving companies that service my new area?
• What is an in-home estimate?
• What does an Updater Certified Moving Company mean?
• What does Quality Rating mean?

Booking a Moving Company

• How far in advance should I book my move?
• What is a Certificate of Insurance (COI)?
• Can I add extra pick-up or drop-off locations?
• What is the difference between a “reserved move” and a “confirmed move?”
• What if I can’t find an item I’d like to move listed on the Home Inventory page?

Making Changes to your Reservation

• Can I change the move date on my reservation?
• How can I check the status of my truck?
• How do I update my home inventory?
• How do I cancel my moving reservation?
• How do I update the address for my delivery?

Long Distance Moves

• How can I check the status of my truck?

Post Move

• How do I file a claim for any damaged items?
• How do I report an issue with my moving company?
• How do I submit a review of my moving company?