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  2. Book Your Moving Company

Book Your Moving Company

Finding a Moving Company

  • What is a Value Score?
  • How can I see a list of moving companies that service my new area?
  • What is an in-home estimate?
  • What does an Updater Certified Moving Company mean?
  • What does Quality Rating mean?

Booking a Moving Company

  • How far in advance should I book my move?
  • What is a Certificate of Insurance (COI)?
  • Can I add extra pick-up or drop-off locations?
  • What is the difference between a “reserved move” and a “confirmed move?”
  • What if I can’t find an item I’d like to move listed on the Home Inventory page?

Making Changes to your Reservation

  • Can I change the move date on my reservation?
  • How do I update my home inventory?
  • How do I cancel my moving reservation?
  • How do I update the address for my delivery?

Long Distance Moves

  • How can I check the status of my truck?

Post Move

  • How do I file a claim for any damaged items?
  • How do I report an issue with my moving company?
  • How do I submit a review of my moving company?
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