I never received my gift card for an exclusive Updater promotion. What should I do? Jaime P. January 09, 2019 22:15 Updated Follow Sorry to hear you haven't received your gift card! Just reach out directly with your confirmation email and our Customer Experience team will be happy to help you out! Related articles What is Updater? How do I contact customer service? How do I update my address on my Updater account? Why should I use Updater? I haven't been invited to Updater, can I still use it?