I never received my gift card for an exclusive Updater promotion. What should I do? Jaime P. March 26, 2021 16:19 Updated Follow Sorry to hear you haven't received your gift card! Just reach out directly with your confirmation email and our Customer Experience team will be happy to help you out! Related articles What is Updater? How do I contact customer service? Why should I use Updater? Why am I seeing a recommended renters insurance provider? How do I update my address on my Updater account?