I never received my gift card for an exclusive Updater promotion. What should I do? Jaime P. October 09, 2020 18:50 Updated Follow Sorry to hear you haven't received your gift card! Just reach out directly with your confirmation email and our Customer Experience team will be happy to help you out! Related articles What is Updater? Why should I use Updater? How do I contact customer service? I haven't been invited to Updater, can I still use it? How do I update my address on my Updater account?