How do I report an issue? Chandra October 25, 2018 15:45 Updated Follow Sorry to hear you had a less than stellar experience booking your TV and Internet! Please reach out to our Customer Experience team here so that we can help look into this for you. Related articles Can I change my order after I get my reservation number? Why was I charged more than quoted? Why do I have to call to complete the order? How do I contact customer service? What is a value score?