How do I report an issue? Chandra June 02, 2019 04:32 Updated Follow Sorry to hear you had a less than stellar experience booking your TV and Internet! Please reach out to our Customer Experience team here so that we can help look into this for you. Related articles How do I contact customer service? Why do I have to call to complete the order? Why was I charged more than quoted? What is a featured provider? When will I be charged for cable, phone or internet?