How do I report an issue? Chandra March 27, 2019 11:38 Updated Follow Sorry to hear you had a less than stellar experience booking your TV and Internet! Please reach out to our Customer Experience team here so that we can help look into this for you. Related articles How do I contact customer service? Why was I charged more than quoted? Why do I have to call to complete the order? What is a featured provider? What is a value score?