How do I report an issue? Chandra August 04, 2021 01:25 Updated Follow Sorry to hear you had a less than stellar experience booking your TV and Internet! Please reach out to our Customer Experience team here so that we can help look into this for you. Related articles How do I cancel my Updater account? Why was I charged more than quoted? I don't want to setup internet. How can I skip over that? What is Updater? Why do I have to call to complete the order?