How do I report an issue? Chandra October 15, 2019 19:06 Updated Follow Sorry to hear you had a less than stellar experience booking your TV and Internet! Please reach out to our Customer Experience team here so that we can help look into this for you. Related articles How do I contact customer service? Why do I have to call to complete the order? Why was I charged more than quoted? When will I be charged for cable, phone or internet? What do I do if I lose my reservation number?