How do I report an issue with my moving company? Jaime P. September 25, 2020 14:11 Updated Follow To report an issue with your moving company, please reach out to our Customer Experience team here. Related articles How do I submit a review of my moving company? How do I file a claim for any damaged items? Why can't I verify my identity via phone? I’m receiving a message that the pin number I’m entering for identity verification doesn’t match the pin provided. What do I do? How can I check the status of my truck?