Can I use a prepaid credit card to verify my identity? Ella March 26, 2018 17:58 Updated Follow Unfortunately, we are unable to accept prepaid credit cards as a valid form of identification at this time. Related articles Does it cost me anything to verify my identity using a credit card? I was unable to verify using my credit card but I’m noticing a $1 charge on my account. Why is that? Why can't I verify my identity via phone? I'm receiving an error message. What does it mean? I never received my text code to verify my identity. What should I do?