Unfortunately, we are unable to accept prepaid credit cards as a valid form of identification at this time.
It's our job to ensure that no one else forwards your mail on your behalf, so we've implemented security measures to help - identity verification via credit card included.
Do you have a credit card that is not prepaid? If you do not, please attempt to verify via landline (that is not VoIP) or a post-paid cell phone (meaning, a cell that you have an account for, rather than a prepaid phone).