When I go to sign up, I’m getting an error message stating an account with my email already exist and to sign in. What do I do? Jaime P. July 29, 2021 14:51 Updated Follow It sounds like you may have already created an Updater account in the past. If you can’t remember your login information, no problem! Simply reset your password here. Related articles When I try to reset my password, the site says I don’t have an account. Please help! I can’t log into my account. Is there a way to reset my information? I'm receiving an error message. What does it mean? How do I update my address on my Updater account? How can I have my account removed per the California Consumer Privacy Act (CCPA)?