Why won't the site accept my phone number?

Last Updated: Jul 05, 2017 05:40PM EDT

We need to verify that you are who you say you are via phone. Therefore, we’ve implemented a few security measures that affect the kinds of phone numbers we accept.

We can only accept:

  • Landlines
  • Cell phones with a carrier account/service provider
We cannot accept the below for security reasons:
  • Pre-paid cell phones
  • Google Voice numbers

Need more help?

Contact Us

help@updater.com
http://assets1.desk.com/
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